Update On Badge Name Change Policy

Here’s some information about changing a name on a badge from TicketLeap.

Comic-Con requires an individual name for each badge purchased and that name must match a photo ID to receive your badge onsite. For anyone who registered the same name for the same badge category, they are offering you one of the following two options to complete your registration within the Comic-Con policy and guidelines. This is only for badges of the same type registered with the same name.

1) They will be resending your EPIC bar code email confirmation within the next 24 hours for each duplicate name registered. This confirmation will include a link for you to return to the EPIC Registration website and change the name and/or address on your badge(s). Each badge must be registered in an individual name. For example, you may not register yourself for 2 Saturday-only badges. You will have 5 business days to return to the EPIC registration website for name changes. * You may only change the name on your badge(s) once. After 5-business days, if you have not made any changes, they will turn the name change option off and you will need to pursue option two below.

OR

2. They will refund the face value of all badges purchased in the same name if you complete the “Refund Request Form” at http://www.comic-con.org/cci/cci_reg.php. Refer to the “Cancellation/Refund Policy” at the bottom of the page. Please include the specific bar code confirmation number you are canceling when requesting a refund.

If you do not select one of the two options above within 10 business days, Comic-Con International will automatically cancel all of your additional badges purchased in the same name and issue you a refund within 6 – 8 weeks. Your individual badge registration will not be canceled, just the duplicate name registrations.

If you have any questions, please contact registrationconcerns@comic-con.org or check their website at http://www.comic-con.org/cci/cci_reg.php for detailed information on their registration Terms & Conditions, and their Cancellation/Refund Policy. Note, you are NOT permitted to change the names on the badges if they are in different names and only a refund request will be honored in that situation.

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